Open any newspaper or news magazine – online or in print – and within minutes of reading its contents, one starts to get overwhelmed with the negative and unsettling information that is reported. The ugliness, […]
Over the past couple of months, the news coverage is mainly of the frauds happening in the Indian banking sector. Be it the Punjab National Bank approx. Rs. 12,000 crores loan fraud or the ICICI […]
The growth story of chatbots has mirrored the blazing technological transformation the world has undergone in the last half a decade. Essentially AI-driven computer programs that have the ability to carry out conversations over auditory […]
I happen to go to a coffee shop every weekend and while sometimes, there are new options to try in the neighborhood, I keep on returning to the same one. It is not only that the coffee is great, but I am also impressed with the staff. They always have a smile on their face & greet their customers well, mostly they ask me if I’d like my regular – a iced americano or would try something new even before I place the order. And as a customer, a regular one at that, it makes me happy and wanting to come back.